Question 1

What certifications do your company's products have?

Accepted Answer

Our Quality & Test Records page lists publicly available test records with report references, issuing bodies, dates, applicable samples and result summaries. Each result applies only to the sample identified in its report; please confirm applicability to your selected product and material with our team.

Question 2

Which major clients has your company served?

Accepted Answer

We are honoured to have provided services to well-known organisations such as Think International Kindergarden, and we look forward to building partnerships with additional clients.

Question 3

Does your company have a minimum order quantity (MOQ)?

Accepted Answer

For product minimum order quantities (MOQ), please contact our sales team directly. They will provide detailed information tailored to your specific requirements.

Question 4

What information is needed for a custom-order quotation?

Accepted Answer

Please share the product style, expected quantity, size range, colours, logo or artwork, target delivery date and delivery location. The more complete the information, the better our sales team can advise for your requirements.

Question 5

Can one team order mixed sizes?

Accepted Answer

Please first share the required size range and quantity for each size. The available size arrangement, product options and conditions are confirmed according to the product and order requirements.

Question 6

Can sports trousers or teamwear include a logo?

Accepted Answer

Yes. Please provide the logo file and intended placement. The suitability of embroidery, screen printing or heat transfer is assessed according to the artwork, fabric and intended use.

Question 7

How do I choose a suitable fabric?

Accepted Answer

When choosing fabric, consider the use case, activity level, season, required performance and care method. Tell our team how the garment will be used and we can help compare suitable fabric options.

Question 8

Can I ask about fabric or sample options first?

Accepted Answer

Yes. Tell the sales team about the product, fabric preference and intended use. We will explain the reference options and next steps available for your enquiry.

Question 9

What factors affect lead time?

Accepted Answer

Lead time can be affected by style, quantity, fabric availability, logo method, sample confirmation and delivery arrangements. Share your target date and our team will confirm feasibility against the actual requirements.

Question 10

Can you confirm whether a test record is relevant to my product?

Accepted Answer

Yes. Please share the product style, fabric and intended use. We will confirm whether a relevant public test record is available for your enquiry. Test results apply only to the sample identified in the original report.

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